Terms of service
Last Updated: August 26, 2024
These Terms of Service govern your use of the CARDS 2 GO website and purchases made through our store.
By accessing our website, using our services, or placing an order, you agree to these Terms of Service and the policies referenced on our website.
1. Online Store Use
You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Misuse or interfere with the operation of the website
- Attempt unauthorized access to our systems or services
- Use the website for fraudulent or unlawful activities
- Transmit malicious code or harmful content
- Violate the rights of CARDS 2 GO or third parties
2. Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, availability, and pricing.
Actual product appearance may vary slightly due to photography, screen settings, manufacturer packaging updates, or other reasonable variations.
3. Pricing
Product prices are displayed on our website and may change from time to time.
Applicable taxes or other charges, when required, will be displayed during checkout.
If a pricing or product information error occurs, we may contact you before processing the affected order.
4. Orders
Submitting an order does not guarantee acceptance.
We may refuse or cancel an order when reasonably necessary, including in situations involving:
- Suspected fraud or unauthorized activity
- Payment authorization problems
- Incorrect pricing or product information
- Product availability issues
- Incorrect or incomplete customer information
If we cancel an order that has already been paid, an applicable refund will be issued to the original payment method.
5. Payment
Customers are responsible for providing accurate and current billing and payment information.
Available payment methods are displayed during checkout.
Payment transactions may be processed by third-party payment service providers.
6. Shipping
Orders are generally processed within 1 business day.
Estimated standard transit time is approximately 6 to 7 business days after processing.
CARDS 2 GO currently offers free standard shipping on eligible U.S. orders.
Shipping estimates are not guarantees and may be affected by carrier operations, weather, holidays, address issues, or other circumstances outside our reasonable control.
Please review our Shipping Policy for complete details.
7. Returns and Refunds
Eligible products may be returned within 90 days of delivery, subject to our Return & Refund Policy.
Approved refunds are generally processed by CARDS 2 GO within 6 to 7 business days after the applicable return has been received, inspected, and approved.
Refunds are issued to the original payment method.
Please review our Return & Refund Policy for complete eligibility requirements and instructions.
8. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible.
Because orders are generally processed within 1 business day, we cannot guarantee cancellation once processing or fulfillment has begun.
If an order has already shipped, an eligible return may be requested after delivery in accordance with our Return & Refund Policy.
9. Intellectual Property
Content owned by CARDS 2 GO, including website text, graphics, branding, layouts, and design elements, may be protected by applicable intellectual property laws.
Third-party product names, trademarks, logos, characters, images, and other intellectual property remain the property of their respective owners.
10. Prohibited Uses
You may not use our website or services to:
- Commit or facilitate fraud
- Violate applicable laws or regulations
- Infringe intellectual property or other rights
- Attempt unauthorized access to systems or accounts
- Transmit malware or harmful software
- Interfere with website security or functionality
- Collect customer or website information unlawfully
11. Third-Party Services
Our website may use third-party services for payment processing, e-commerce functionality, shipping, fulfillment, analytics, hosting, security, and other operational purposes.
Third-party services may be subject to their own terms, conditions, and privacy policies.
12. Limitation of Liability
To the fullest extent permitted by applicable law, CARDS 2 GO will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms is intended to exclude or limit any right or liability that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our business, services, policies, or applicable requirements.
Updates will be posted on this page with a revised Last Updated date when appropriate.
Your continued use of our website after changes are posted may constitute acceptance of the updated Terms.
14. Contact Information
For questions about these Terms of Service, contact:
CARDS 2 GO
3710 US-9 E204
Freehold, NJ 07728
United States
Level 2, Freehold Raceway Mall
Email: support@cards2go.shop
Phone: (609) 223-0017
Customer Service Hours
Monday: 10:00 AM to 8:00 PM
Tuesday: 10:00 AM to 8:00 PM
Wednesday: 10:00 AM to 8:00 PM
Thursday: 10:00 AM to 8:00 PM
Friday: 10:00 AM to 9:00 PM
Saturday: 10:00 AM to 9:00 PM
Sunday: 11:00 AM to 7:00 PM
Time Zone: Eastern Time
Holiday hours may vary.