Privacy policy

Last Updated: August 26, 2024

This Privacy Policy explains how CARDS 2 GO (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Payment-related information
  • IP address
  • Browser and device information
  • Website activity and interactions
  • Customer service communications

Payment information may be processed by third-party payment providers. CARDS 2 GO does not necessarily directly store complete payment card details.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide tracking information
  • Communicate about orders and purchases
  • Provide customer support
  • Process returns, exchanges, and refunds
  • Detect and prevent fraud or unauthorized transactions
  • Maintain and improve our website and services
  • Maintain appropriate business records
  • Comply with applicable legal obligations
  • Protect our customers, business, and services

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve functionality, and support analytics, advertising, or marketing where applicable.

You may be able to control cookies through your browser settings or privacy controls available on our website.

Disabling certain cookies may affect some website features or functionality.

4. Service Providers

We may share personal information with third-party service providers when reasonably necessary to operate our business and provide our services.

These providers may include:

  • E-commerce platform providers
  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting providers
  • Analytics providers
  • Fraud prevention and security services
  • Customer service providers
  • Other operational service providers

These providers may receive information necessary to perform services on our behalf.

5. Shipping and Fulfillment

Information necessary to process and deliver an order may be shared with CargoLink and/or other applicable shipping partners.

This information may include:

  • Customer name
  • Shipping address
  • Phone number or email address when necessary
  • Order and shipment information
  • Tracking-related information

Information is shared as reasonably necessary to fulfill and deliver orders.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Information about how your data is used
  • Other rights provided under applicable law

To submit a privacy request, contact us at support@cards2go.shop.

We may need to verify your identity before completing certain requests.

8. Children's Privacy

Our services are not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements.

When appropriate, updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

CARDS 2 GO
3710 US-9 E204
Freehold, NJ 07728
United States
Level 2, Freehold Raceway Mall

Email: support@cards2go.shop
Phone: (609) 223-0017

Customer Service Hours

Monday: 10:00 AM to 8:00 PM
Tuesday: 10:00 AM to 8:00 PM
Wednesday: 10:00 AM to 8:00 PM
Thursday: 10:00 AM to 8:00 PM
Friday: 10:00 AM to 9:00 PM
Saturday: 10:00 AM to 9:00 PM
Sunday: 11:00 AM to 7:00 PM

Time Zone: Eastern Time
Holiday hours may vary.