Authenticity Policy


Last Updated: August 26, 2024

At CARDS 2 GO, we understand that authenticity and product condition are important when purchasing trading cards and collectibles.

Product Authenticity

CARDS 2 GO is committed to accurately representing the products offered through our store.

Products described as genuine, authentic, or officially licensed are represented as such based on the product information reasonably available to us.

We do not knowingly sell counterfeit products.

Product Condition

Product condition will be identified or described on the applicable product page where relevant.

Customers should carefully review the product title, description, condition information, and available images before placing an order.

Sealed Products

Products described as new or sealed are intended to be supplied in their original unopened packaging unless otherwise disclosed on the applicable product page.

Minor cosmetic imperfections to external packaging may occasionally occur during manufacturing, handling, storage, or shipping and do not necessarily indicate damage to the product inside.

Individual Cards

For individual trading cards, the applicable product listing may provide information about the card's condition where relevant.

Unless a specific professional grading service and grade are expressly identified in the product listing, a card should not be interpreted as having been professionally graded.

Graded Cards

When a product is sold as professionally graded, the applicable product listing should identify the grading company and grade where relevant.

Customers should review all available listing information before purchasing.

Product Images

Product images may be representative images unless the applicable listing clearly indicates that the customer will receive the exact item pictured.

Please review each product listing carefully before ordering.

Damaged or Incorrect Products

If you receive an item that is damaged, defective, or different from what you ordered, contact us at support@cards2go.shop with your order number and appropriate photos of the item and packaging.

Eligible returns and refunds are handled according to our Return & Refund Policy.

Contact Us

Questions about a product's authenticity or condition may be sent to:

CARDS 2 GO
3710 US-9 E204
Freehold, NJ 07728
United States

Email: support@cards2go.shop
Phone: (609) 223-0017