Customer Service Policy
Last Updated: August 26, 2024
At CARDS 2 GO, we are committed to providing customers with accessible and reliable support before and after their purchase.
Customer Support
Our customer service team can assist with questions regarding:
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Products
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Orders
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Payments
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Shipping
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Tracking
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Returns
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Refunds
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Damaged or incorrect orders
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General store inquiries
Contact Information
Email: support@cards2go.shop
Phone: (609) 223-0017
For questions regarding an existing order, please include your order number so we can assist you more efficiently.
Business Hours
Monday: 10:00 AM β 8:00 PM
Tuesday: 10:00 AM β 8:00 PM
Wednesday: 10:00 AM β 8:00 PM
Thursday: 10:00 AM β 8:00 PM
Friday: 10:00 AM β 9:00 PM
Saturday: 10:00 AM β 9:00 PM
Sunday: 11:00 AM β 7:00 PM
Time Zone: Eastern Time (ET)
Holiday hours may vary.
Our Commitment
We aim to respond to customer inquiries as promptly as possible during normal business hours.
We will make reasonable efforts to provide accurate information and resolve eligible order-related concerns in accordance with the policies published on our website.
Business Address
CARDS 2 GO
3710 US-9 E204
Freehold, NJ 07728
United States