Customer Service Policy


Last Updated: August 26, 2024

At CARDS 2 GO, we are committed to providing customers with accessible and reliable support before and after their purchase.

Customer Support

Our customer service team can assist with questions regarding:

  • Products

  • Orders

  • Payments

  • Shipping

  • Tracking

  • Returns

  • Refunds

  • Damaged or incorrect orders

  • General store inquiries

Contact Information

Email: support@cards2go.shop
Phone: (609) 223-0017

For questions regarding an existing order, please include your order number so we can assist you more efficiently.

Business Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Time Zone: Eastern Time (ET)

Holiday hours may vary.

Our Commitment

We aim to respond to customer inquiries as promptly as possible during normal business hours.

We will make reasonable efforts to provide accurate information and resolve eligible order-related concerns in accordance with the policies published on our website.

Business Address

CARDS 2 GO
3710 US-9 E204
Freehold, NJ 07728
United States